Log On to NFAAS as Part of Disaster Preparedness

Story Number: NNS090818-14Release Date: 8/18/2009 5:38:00 PM
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By Bruce Moody, Commander, Navy Installations Command Fleet and Family Support

WASHINGTON (NNS) -- As meteorologists continue to track Hurricane Bill, Sailors and Navy families are reminded to become familiar with the Navy Family Accountability and Assessment System (NFAAS) -- and to update personal information now.

If a Navy community is evacuated because of Hurricane Bill, the Navy will use NFAAS to account for evacuated Sailors and Navy families. The Navy will also use NFAAS to find out if Sailors and families are okay, where they are and how to reach them if they need help. NFAAS is also used to manage and monitor their well-being and recovery process.

The Navy calls an area affected by a disaster a geographic area of interest (GAOI). After a disaster, all Navy personnel and their families residing, deployed to or working within a GAOI are required to check in at the first available opportunity. There are three options available to check in.

Sailors can check in directly with their commands and provide their family's status and whereabouts. This is the primary way to account. Commands will upload the information into NFAAS. If they unable to reach their command, Sailors can muster on NFAAS at https://navyfamily.navy.mil. If unsuccessful, the third option is to account by phone through the Navy Emergency Coordination Center at 1-877-414-5358 or 1-866-827-5672 (TDD 1-866-297-1971).

After mustering, it is equally important that Sailors complete a needs assessment in NFAAS if they are impacted by the event.

If a Sailor or Navy family need help following a declared disaster, the Navy has resources that can support them during the emergency. NFAAS has a user-friendly assessment tool to coordinate and prioritize disaster-related needs. The system allows families to assess their needs in 19 categories including, medical, missing family locator, transportation, housing and personal property, financial, employment, child care, education, legal services, counseling and mortuary and funeral assistance.

Once disaster-related needs are identified, a case manager from a Fleet and Family Support Center is assigned. The case manager will contact the Navy family member to assist them with support that ranges from the urgent to the informational.

Access to the assessment information is restricted. Details of the assessment will not be provided to anyone outside the case management team without the provider's approval.

"This is the ideal time to log on," said Pam McClelland, the Navy Family Emergency Response and Preparedness manager. "It's calm; no flooding or winds. Nobody is stressed from having to evacuate their home. People can log on, have a look at the site and see where they'll check in their family, where they'll conduct their needs assessment. It's also a good idea to see if their contact information needs updating."

It is an official source of current storm information, and it is an official source of base evacuation announcements. The site also provides a significant amount of information about how to prepare for a disaster.

NFAAS was developed by Task Force Navy Family following the major hurricane season of 2005. The task force identified the need for a single reporting system for Navy family members to inform the Navy regarding their status after a declared emergency or catastrophic event.

For more news from Commander, Navy Installations Command, visit www.navy.mil/local/cni/.

A GOES-12 infrared satellite image provided by the U.S. Naval Research Laboratory in Monterey, Calif. shows tropical depressions Claudette and Ana and Hurricane Bill at 3:15 p.m. EST Sunday, Aug. 16, 2009.
090816-N-1915N-001 ATLANTIC OCEAN (Aug. 16, 2009) A GOES-12 infrared satellite image provided by the U.S. Naval Research Laboratory in Monterey, Calif. shows tropical depressions Claudette and Ana and Hurricane Bill at 3:15 p.m. EST Sunday, Aug. 16, 2009. Claudette made landfall on the Florida Panhandle near Fort Walton Beach early Monday as a tropical storm. Ana is located 95 miles southeast of St. Croix in the U.S. Virgin Islands. Bill, a much more organized storm, is now located about 1,160 miles east of the Lesser Antilles. (U.S. Navy photo/Released)
August 17, 2009
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