Navy Experiences Unclassified Network Outage

Story Number: NNS100510-15Release Date: 5/10/2010 5:43:00 PM
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From Fleet Cyber Command/10th Fleet Public Affairs

FORT GEORGE G. MEADE, Md. (NNS) -- The Navy/Marine Corps Intranet (NMCI) experienced a server malfunction on the unclassified network May 7 that created an enterprise-wide service disruption.

The malfunction caused outages of unclassified email and web browsing. The disruption did not impact the Navy's classified networks or cause significant operational impact.

According to Rear Adm. Peg Klein, Naval Network Warfare Command Director of Operations, senior technicians from Hewlett Packard/Enterprise Services, Microsoft and the Navy worked throughout the weekend to rectify the issue.

"This was truly a joint effort to analyze the problem, develop a solution and then deploy the fix throughout the network in order to bring the network back on line as quickly as possible," Klein said. "It took significant, around-the-clock work from a team of dedicated experts to ensure full service was restored to all commands in time for users to log into their accounts Monday morning."

While an investigation into the cause of the malfunction is on-going, there is no specific information to indicate malicious activity.

NMCI includes more than 360,000 computers, serving more than 700,000 Department of the Navy military, civilian employees, and contractors. NMCI is maintained through a contract with HP/ES.

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