NPC Website: A One-Stop Shop for Everything Navy


Story Number: NNS120328-11Release Date: 3/28/2012 4:37:00 PM
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By Mass Communication Specialist 3rd Class Andrea Perez, Navy Personnel Command Public Affairs

MILLINGTON, Tenn. (NNS) -- The Navy Personnel Command (NPC) website, hosted at www.npc.navy.mil, contains links to guidance and policy, programs, pay and benefits, Navy messages, stories and much more, officials reminded Sailors March 28.

"Our objective is to provide Sailors and their families with a one-stop shop for all Navy-related information and to get answers to their questions in a centralized location," said Lt. Jon Williams, functional website manager, NPC communications. "The NPC website provides information and guidance vital to Sailors from boot camp to retirement and beyond."

According to Williams, the NPC website is the second most visited Navy website and more than 85 percent of the Navy's web content can only be found here.

The website contains more than 2,500 pages, 15,000 documents and registers nearly one million visits per month.

The Reference Library section, which contains U.S. Navy forms and instructions and DoD directives and publications, receives the most active visits every month. In February, the NAVADMIN 2012 page was the most popular page accessed on the website and received more than 100,000 views.

The Knowledge Base is another valuable feature on the NPC website and was created to supplement the NPC Customer Service Center (CSC). A Sailor can always call or email the CSC for information, but also has the ability to go to www.npc.navy.mil to research and answer his or her own questions online 24/7.

The Knowledge Base can be accessed from anywhere in the world. Sailors, retirees and their families can ask any question they want to about the Navy. The system uses keywords to generate a solution to their question.

Sailors can access the Knowledge Base by visiting the NPC website and clicking on the 'Ask NPC a Question' icon in the upper right corner of the page.

"Our ultimate goal is to provide Sailors and their families with current and reliable web content, so they can make informed career and life decisions," said Williams.

For more information or to view the website, visit www.npc.navy.mil or call NPC customer service center at 1-866-U-ASK-NPC, (1-866-827-5672) or e-mail at CSCMailbox@navy.mil.

For more news from Navy Personnel Command, visit www.navy.mil/local/npc/.

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Navy Personnel Command launched its new website  to comply with a Navy-wide mandate to consolidate all public websites.
110411-N-XX000-001 MILLINGTON, Tenn. (April 11, 2011) In this computer screen capture taken April 11, 2011, the Navy Personnel Command launched its new website to comply with a Navy-wide mandate to consolidate all public websites. The website has been moved to a new server hosted by the Defense Information Systems Agency. (U.S. Navy photo/Released)
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