Dealing with BUPERS On-line Outages


Story Number: NNS131028-24Release Date: 10/28/2013 11:21:00 PM
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From Chief of Naval Personnel Public Affairs

WASHINGTON (NNS) -- Many Internet-based applications that support personnel actions associated with Navy Personnel Command (NPC) continue to experience downtime while the Navy works to enhance its network reliability and security, officials said Oct. 28.

These actions include BUPERS Online (BOL) access and applications for selection boards, record maintenance, retirements and fleet reserve processing among others. Workarounds for some BOL applications are in place while the enhancements are ongoing.

BOL has switched to CAC-only access, and currently the Physical Readiness Information Management System (PRIMS) is the only application that is accessible.

The exact timeline for the restoration of other offline applications is still being determined, but Sailors should be aware that it could take until the end of the calendar year.

Commands are reminded that they still must continue to track Individual Personnel Tempo (ITEMPO), and that workarounds for reporting ITEMPO were provided directly to the commands.

Those impacted by these system outages may contact the NPC Customer Service Center (CSC) at 1-866-U-ASK-NPC (1-866-827-5672) or CSCemail@navy.mil for hands-on assistance.

Sailors and commands accustomed to spending only a few moments on a personnel task will need to allow more time.

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