New Official Mail Delivery System Installed at NAS Jacksonville

Story Number: NNS180918-08Release Date: 9/18/2018 1:32:00 PM
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From NAVSUP Fleet Logistics Center Jacksonville, Office of Corporate Communications Public Affairs

JACKSONVILLE, Fla. (NNS) -- Collecting mail for your command just got easier at Naval Air Station Jacksonville, thanks to the Pitney Bowes mail delivery system, installed by NAVSUP Fleet Logistics Center Jacksonville to support official mail delivery and pickup for NAS Jacksonville tenant commands, Sept. 13.

NAVSUP FLCJ is responsible for post office operations throughout the Southeast region, from Texas to Cuba. When faced with the challenge to upgrade the existing manual delivery system, Michael Heard, the Director of Postal Operations for NAS Jacksonville, knew the Pitney Bowes system would resolve many of the delivery issues.

The intelligent mail equipment offers a streamlined system for command mail clerks to pick up official mail, as well as advanced custody control measures. Mail orderlies will now be able to scan their mail card at one of two kiosks, which is automatically linked to their command’s mailbox. Once they have registered their card and signed for the delivery, their postal box will automatically open.

“With the old system, we were limited in how we could document the chain of custody, and how many tenant command mail orderlies we could service at one time,” said Heard. “With the new automated system, commands will get email notification when their mail is ready for pick-up, as well as thorough documentation of how the mail was handled from the time it arrived in this facility to when it was signed for and removed from the facility.”

The software optimizes the mail delivery process at the base while providing a high degree of security for the command’s deliveries. The Pitney Bowes software and delivery system is used widely at commercial establishments, such as banks, colleges and hotels. Most recently, it has been successfully implemented at the naval base in Pearl Harbor.

“We are working diligently to modernize our infrastructure, processes and equipment to bring our Warfighters what they need, when they need it,” said Capt. Matt Ott, commander, NAVSUP FLCJ. “The procurement, installation, testing and operation of this equipment was a team effort with our military and civilian team working hand-in-hand with our industry partners to bring a quality product to our men and women in uniform.”

The new mail delivery system will be fully operational in the coming weeks. In the meantime, command mail orderlies are still able to receive and deliver mail at the NAS Jacksonville Post Office during normal business hours.

Intelligent mail lockers were a NAVSUP Headquarters Global Initiative designed to bring enhanced support to our nation’s warfighters. FLCJ was the first to install the system for official mail use. FLCJ Site Gulfport, Pensacola and Whiting Field are set to install the new intelligent mail software in early October.

NAVSUP FLC Jacksonville, one of eight fleet logistics centers under Navy Supply Systems Command, provides operational logistics, business and support services to fleet, shore and industrial commands of the Navy, Coast Guard, Military Sealift Command, and other joint and allied forces.

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