NAVSUP Fleet Logistics Center Pearl Harbor Saves Big with New NAVSUP Enterprise Mail System

Story Number: NNS190515-04Release Date: 5/15/2019 9:14:00 AM
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By Matthew Morrison, NAVSUP Public Affairs

MECHANICSBURG, Pa (NNS) -- Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Pearl Harbor recently demonstrated the full advantage of the new NAVSUP Enterprise Mail System, achieving a remarkable 88 percent savings for the fleet.

Using the new mailing system’s SendSuite Live (SSL) during a crew swap with USS Michigan (SSGN 727) in April, NAVSUP FLC Pearl Harbor was able to ship 62 (18x18x18) boxes at a total cost of $2,191.43 with a savings of $15,652.62 over the previous metering method.

The SSL component lets commands shop shipping rates and find the lowest shipping price available. To streamline rate shopping, a command inputs the package height, weight, and destination into the SSL system and the software “shops” around to find the lowest price. In addition to rate shopping, SSL allowed NAVSUP to reduce independent postage meter contracts from more than 50 to two.

NAVSUP recently rolled out the new state-of-the-art NAVSUP Enterprise Mail System to consistently provide best value for the customer. Planning and development began five years ago. The new system, now installed at all NAVSUP FLCs, takes an innovative approach to reduce costs and increase transaction transparency. 

“This Enterprise mailing solution allows NAVSUP Postal Products and Services to lean forward using technology designed to reduce costs while meeting customer requirements. It also provides our postal personnel certification opportunities, and offers program managers transaction visibility," said NAVSUP Postal Operations Manager Dale Pinchart.

Along with SSL, the new NAVSUP Enterprise Mail System includes two further innovations: Send Suite Tracking (SST), and Intelligent Locker System (ILS).

SST provides customers email notification when they have mail to pick up. SST also expedites mail handling with scanning equipment. Mail piece processing with SST only requires touching mail three times instead of the nine times required by the previous method.

ILS lets customers pick up their mail from secure lockers 24 hours a day, seven days a week, and eliminates the need for customers to stand in line. The system provides an email barcode, which can be printed-out, or used with their personal cell phone to access their mail.

Headquartered in Mechanicsburg, Pennsylvania, and employing a diverse, worldwide workforce of more than 22,500 military and civilian personnel, NAVSUP's mission is to provide supplies, services, and quality-of-life support to the Navy and joint warfighter. Learn more at, and

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Fleet Activities Chinhae’s first Send Suite Tracking (SST) customer
Fleet Activities Chinhae™s first Send Suite Tracking (SST) customer. A component of the new NAVSUP Enterprise Mail System, SST provides customers email notification when they have mail to pick-up.
April 25, 2019
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