Center for Security Forces Unveils New Approach to Employee Training

Story Number: NNS100524-23Release Date: 5/24/2010 5:26:00 PM
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By Darryl Orrell, Center for Security Forces Public Affairs

VIRGINIA BEACH, Va. (NNS) -- The Center for Security Forces (CENSECFOR) unveiled its new approach for new employee training and command orientation May 10 at the Department of the Navy Information Technology Conference in Virginia Beach, Va.

The term "Onboarding" refers to a fast growing concept to get new employees "on board" with an organization's workflow, business processes and social dynamics as quickly as possible from their date of hire.

This concept has thus far proven highly effective in the business sector by enabling new hires to reach their productive peak much sooner than those who simply undergo a mere one or two day familiarization class.

"An effective knowledge management solution must address an identified knowledge or information gap," said CENSECFOR Executive Director Larry Mcfarland. "'Onboarding' for new employees is the perfect gap scenario to employ effective knowledge management principles and processes."

"Our concept takes a three point approach of 'introduce,' 'indoctrinate' and 'integrate,'" said CENSECFOR Chief Information Officer Charles Tracy. "This prepares new personnel for success at their job and provides them the opportunity to engage, socialize and understand the command structure and culture."

The introduce phase (pre-arrival) emphasizes on familiarizing new personnel with the organization and its personnel prior to their arrival. As perspective gains are identified, they are mailed a welcome aboard package containing a compact disc that explains, "Who we are," "What we do," and "Where we do it."

"Our intent here is to not only welcome our new personnel, but make them a part of the organization well before day-one arrives," said Tracy.

The indoctrinate phase (arrival) occurs when new personnel arrive and go through the traditional command indoctrination course. Tracy cites this phase as being a critical bridge between the other two because it begins the acclimation process.

The integrate phase occurs during the initial 90 days after a new employee arrives. This phase is designed to aid new members with identifying knowledge-gaps that inhibit his/her ability to reach peak productivity and locate the knowledge needed to assimilate.

"CENSECFOR's approach to personal knowledge management (KM) is really sound and simple. It reassures me that things we are doing with our KM checklist are valuable," said Jamie Hatch, knowledge management officer for Commander, U.S. Pacific Fleet.

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