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Naval Hospital Jacksonville’s virtual visits app wins innovation award

10 June 2021

From Yan Kennon, Naval Hospital Jacksonville

JACKSONVILLE, Fla. - The Navy Care virtual visits app at Naval Hospital Jacksonville has won a FedHealthIT Innovation Award for the second year in a row.

Navy Care offers a live, virtual visit with a clinician — from the patient's smartphone, laptop, or computer. Patients can use it from home, work, or wherever they want to receive care. It’s private, secure, and free.

“Virtual visits have become a key tool in health care delivery, particularly during the pandemic,” said Capt. Teresa Allen, NH Jacksonville commander and Navy Medicine Readiness and Training Command Jacksonville commanding officer. “And critically, virtual care supports readiness by decreasing patients’ time away from the mission, work, and family.”

The FedHealthIT Innovation Awards are being presented at a virtual ceremony on June 22 and 23. Winning programs are nominated and selected by peers for driving innovation and results across the Department of Veterans Affairs, Military Health System, Health and Human Services, and Centers for Medicare & Medicaid Services.

Naval Hospital Jacksonville and Navy Medicine Readiness and Training Command Jacksonville deliver health care and readiness. NH Jacksonville (which includes five branch health clinics across Florida and Georgia) serves 175,000 active duty, active duty family members, and retired service members, including 57,000 patients enrolled with a primary care manager. NMRTC Jacksonville (which includes five units across Florida and Georgia) ensures warfighters' medical readiness to deploy and clinicians' readiness to save lives. To find out more, visit

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