This holiday season, NEX locations will accept merchandise returns through Jan. 24, 2023. The return policy applies to purchases made Oct. 24 - Dec. 11, 2022, both in store and online at myNavyExchange.com. Returns should include any packaging material along with the original receipt. Any returns without a receipt will be placed on a NEX Gift Card.      

AppleCare/AppleCare+ Protection Plans are returnable within 60 days of purchase. Requests for returns of these protection plans after 60 days will be referred to Apple for a pro-rated refund for the days remaining on the plan.

Avoid needing to make a return by purchasing a NEX Gift Cards. NEX Gift Cards have no fees or expiration date and can be purchased in varying dollar amounts. It can be used just like cash for most merchandise and service purchases at any NEX or at myNavyExchange.com.