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R 241737Z JUN 20 MID510001326329U
FM CNO WASHINGTON DC
INFO CNO WASHINGTON DC
PASS TO OFFICE CODES:
FM CNO WASHINGTON DC//N1//
INFO CNO WASHINGTON DC//N1//
MSGID/GENADMIN/CNO WASHINGTON DC/N1/JUN//
SUBJ/GOVERNMENT TRAVEL CHARGE CARD USE DURING PERMANENT CHANGE OF STATION
TRAVEL FULL ROLLOUT//
REF/A/GENADMIN/CNO WASH DC/191648ZDEC19//
REF/B/GENADMIN/CNO WASH DC/061749ZAUG19//
REF/C/GENADMIN/CNO WASH DC/171240ZJUL19//
NARR/REF A IS NAVADMIN 297/19 GOVERNMENT TRAVEL CHARGE CARD USE DURING
PERMANENT CHANGE OF STATION TRAVEL - PHASE TWO.
REF B IS NAVADMIN 184/19 GOVERNMENT TRAVEL CHARGE CARD USE DURING PERMANENT
CHANGE OF STATION TRAVEL.
REF C IS NAVADMIN 161/19 PERMANENT CHANGE OF STATION MOVE IMPROVEMENTS.
REF D IS THE DOD FINANCIAL MANAGEMENT REGULATION (FMR) VOLUME 9.
REF E IS DEFENSE TRANSPORTATION MANAGEMENT OFFICE (DTMO) GOVERNMENT TRAVEL
CHARGE CARD REGULATIONS.
REF F IS THE JOINT TRAVEL REGULATIONS (JTR).//
RMKS/1. This NAVADMIN supersedes reference (a) and announces the full
rollout of the Government Travel Charge Card (GTCC) for use during Permanent
Change of Station (PCS) travel. The GTCC for PCS travel is a proven
capability providing Sailors and their families a reliable mean of financial
support during a PCS move. This represents another MyNavy HR milestone
toward delivering better quality of service to Sailors and their families
through a modernized pay and personnel process.
2. Effective immediately, all Active-Duty and Full-time Support
(FTS) Sailors conducting Continental U.S. (CONUS) or Outside CONUS
(OCONUS) PCS moves, single or traveling concurrently or non- concurrently
with dependents, are authorized to use the GTCC in accordance with the
policies outlined in this NAVADMIN. Commanders will ensure widest
dissemination of this new policy.
Note: For Sailors choosing to use the GTCC for PCS travel and not traveling
concurrently with dependents, a travel advance for dependent travel, if
desired, must be requested via the existing process. The GTCC may be used
only by the Sailor and not by the dependents.
a. Reference (b) announced the GTCC for PCS pilot program and provided
applicable policy and guidance. The intent of the GTCC for PCS use was to
provide Sailors with another means of funding PCS travel without the need for
a travel advance or use of their own funds.
b. Since August 2019, metric analysis and feedback from across the Fleet
have proven the use of the GTCC during PCS beneficial for Sailors and their
families. Although travel advances remain an option for Sailors, the GTCC
provides immediate access to travel entitlements without having to request an
advance or risk possible delays in the disbursement of funds. The timing for
the full capability fielding was planned to coincide with the summer PCS move
season surge, which now includes addressing the backlog of thousands of sets
of delayed orders due to the COVID-19 pandemic. This option has already
afforded PCS travelers flexibility, reassurance and financial stability for
unforeseen costs resulting from the stop movement order.
a. Active-Duty and FTS Navy only. This NAVADMIN does not apply
(1) Sailors under accession, separation or retirement orders
(2) Civilian personnel
(3) Selected Navy Reserve personnel
(4) Individual Mobilization Augmentees
(5) Individual Ready Reserve Navy personnel
b. Use of the GTCC is authorized for the following travel
(1) Temporary Lodging Expense or Temporary Lodging Allowance
(TLA) at the old or new permanent duty station (PDS)
(2) Fuel for a Privately Owned Vehicle (POV), when POV is the
authorized mode of transportation
(3) Rental car and fuel, when a rental car is authorized on orders
(4) Lodging and meals enroute
(5) Dislocation Allowance (DLA) related expenses normally used to
establish a household
(6) Automatic Teller Machine (ATM) withdrawals
Note: ATM fees are not a separately reimbursable expense
c. GTCC use is not authorized in the following cases:
(1) GTCC use cannot be combined with an electronic funds
transfer/direct deposit travel advance (e.g. advanced DLA and per
(2) Personally procured moves, formerly known as do-it- yourself
(3) Commercial airfare for PCS travel. Commercial airfare will
continue to be booked by the Navy Passenger Transportation Office. No
commercial airfare charges will be made to a Sailors GTCC account.
(4) Personal travel arrangements incurred during leave in conjunction
with orders. See reference (d) for further details.
(5) Medical expenses
5. Cardholder Instructions
a. Several advantages and protections exist for Sailors using the GTCC
in lieu of personal credit cards, including but not limited
(1) No interest charges on the account
(2) GTCC credit limits can be temporarily increased if needed to meet
(3) 24/7 customer service support from Citibank and PCS Traveler GTCC
Support through MyNavy Career Center (MNCC) (dial 833- 330-MNCC for PCS
(4) GTCC accounts used for PCS are placed in PCS/Mission Critical
status to ensure payment is not due until 60 days after check-in at the new
(5) Automatic travel accident insurance
(6) Automatic common carrier baggage insurance
b. Enhanced Customer Support. Navy Personnel Command, in coordination
with Naval Supply Systems Command and Citibank, has established a *GTCC for
PCS* Support Cell within MNCC Contact Center.
This *GTCC for PCS* Support Cell is easily reached through the MNCC Contact
Center and is staffed with Command Pay and Personnel Administrator (CPPA) and
GTCC subject matter experts who will provide real time support to Sailors
using their GTCC for PCS purposes after detaching from their previous
(1) Any cardholder who requires assistance during the PCS travel
period should take action in the following order:
(a) Contact Citibank from anywhere in the world 24/7 using the
phone numbers on the back of the card. In emergency situations, Citibank
will assist the cardholder under their *no strand* policy.
(b) For non-emergent matters, contact the MNCC GTCC for PCS
Support Cell. The GTCC for PCS Support Cell will assume responsibility as
Agency Program Coordinator (APC) for the GTCC account and can assist with
card activation, credit limit modifications and PCS/Mission Critical status
enrollment or re- enrollment. Note: It may take up to 24 hours for changes
to be made to an individual account.
(c) Contact MNCC at 833-330-MNCC (6622) or via e-mail at
c. Use of the GTCC in excess of the estimated PCS travel entitlement
could result in a personal indebtedness to Citibank.
Sailors are encouraged to use the PCS Entitlements Calculator located in
MyPCS Mobile to get an accurate estimate of PCS travel entitlements.
d. Misuse. Commanders/supervisors will ensure Sailors using travel
cards are advised of GTCC use for PCS limitations. Examples of misuse
include, but are not limited to:
(1) Expenses unrelated to PCS travel
(2) ATM cash withdrawals made more than 3 working days prior to
official government travel
(3) Intentional failure to pay undisputed charges in a timely manner
(4) Personal use or entertainment of any kind
e. Prior to detachment of personnel, commanders/supervisors are to
ensure cardholders have verified receipt of their GTCC and the command APC
has activated and placed accounts into a PCS/Mission Critical status.
f. Cardholders shall submit travel claims within 5 working days of
arrival at the new PDS as outlined in reference (d). MyPCS Mobile provides a
convenient and simple option for travel claim submission. Sailors are
encouraged to use MyPCS Mobile in order to submit their digital travel claim
within the 5 day requirement.
When the travel claim is complete, ensure the split-disbursement option is
selected if GTCC was used during the PCS move. This action will ensure the
charge card bill is paid on time.
Note: OCONUS TLA reimbursement claims (using NPPSC form 7220/5) are
processed as an addition to a Sailors pay through NSIPS. There is no split
disbursement option for this payment, so Sailors need to file their TLA claim
promptly and ensure timely payment to Citibank for any charges related to
g. Cardholders must self-register for access to Citimanager in order to
receive online GTCC statements at www.citimanager.com/login. Upon arrival at
new PDS, Sailors must check in with their command APC and update their
address in Citimanager.
6. Sailors without a GTCC do not have to be in receipt of PCS orders to
apply for their GTCC. Sailors are strongly encouraged to apply for a card as
soon as possible. Contact your command APC for assistance. If necessary, an
expedited application may be submitted if within 1 month of a projected
rotation date. See Article 409 of reference (e) for expedited application
procedures or contact your command APC. If already detached from the
previous command, an expedited application may be submitted through the GTCC
for PCS Support Cell.
7. Amplifying CPPA/APC/Travel Office instructions will be issued separately
via routine program office communication methods.
8. To evaluate GTCC program effectiveness, collect feedback for continued
process improvement and measure Sailor satisfaction, we request that Sailors
who use the GTCC during PCS complete a brief survey available at
9. To better assist you during the PCS process, download MyPCS Mobile to
view your orders, complete the self-guided PCS checklist, use the
entitlements calculator and to submit an electronic travel claim. MyPCS
Mobile can be found in the Navy application locker at
https://www.applocker.navy.mil or via MyNavy Portal at https://my.navy.mil.
10. For questions contact MNCC at 833-330-MNCC (6622) or via e-mail at
11. Released by Vice Admiral John B. Nowell, Jr, N1.//
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