R 281926Z APR 20 MID110000623965U
FM CNO WASHINGTON DC
INFO CNO WASHINGTON DC
PASS TO OFFICE CODES:
FM CNO WASHINGTON DC//N2N6//
INFO CNO WASHINGTON DC//N2N6//
MSGID/GENADMIN/CNO WASHINGTON DC/N2N6/APR//
SUBJ/EFFECTIVE USE OF REMOTE WORK OPTIONS UPDATE//
NARR/REF A IS NAVADMIN 068/20, EFFECTIVE USE OF REMOTE WORK OPTIONS. REF B
IS NAVADMIN 093/20, DOD COMMERCIAL VIRTUAL REMOTE COLLABORATION ENVIRONMENT
(CORRECTED COPY). REF C IS FCC EXORD 20-021, EFFECTIVE USE OF REMOTE WORK
OPTIONS. REF D IS DOD CHIEF INFORMATION OFFICER MEMO ON AUTHORIZED TELEWORK
CAPABILITIES AND GUIDANCE.// POC/ERIC MCCARTNEY/CAPT/OPNAV N2N6G32/EMAIL:
/TEL: 571-256-8399/DSN 312-260-8399//
RMKS/1. This NAVADMIN cancels reference (a) and provides updated remote
working guidance. We continue to refine our remote work capabilities and
capacity to meet our mission requirements. Please stay cyber safe and
vigilant. This is a joint OPNAV N2N6 and Fleet Cyber Command/C10F message.
2. As of 20 April, more than 680,000 Navy users have been sent invitations
to leverage the DoD Commercial Virtual Environment (CVR) introduced in
reference (b). If not in receipt of an invitation, perform the following
a. Go to: https://milconnect.dmdc.osd.mil/milconnect/
b. Click Update work contact info (GAL)
c. Select CAC tab and log in
d. Select MIL, CIV, or CTR tab, as applicable
e. Under Personnel Status, edit BOTH of the following drop down menus
(1) Duty Organization
(2) Duty Sub Organization
NOTE: There are over 2,000 Navy organizations listed in MilConnect. You
will need to find and select your specific organization in the list.
f. Under Personnel Email Addresses, ensure it is the correct .mil email
g. Click Submit button
NOTE: Updating this information will make remaining Navy users eligible to
receive a CVR invitation within 48 hours. The invitation will come from
info(at)email.cvr.mil, with subject line (TEAMS GENERATED) Welcome to DODs
Commercial Virtual Remote Environment. Ensure to check the Junk Mail folder
as well. Instructions for activating CVR accounts are in reference (b).
3. Remote Work Best Practices
a. Security remains paramount - continue to follow all security
guidelines in paragraph 7. Do not allow the adversary to exploit our systems
and collect information that could be used against us.
b. Be vigilant in considering whether the information you are preparing
to transmit is Controlled Unclassified Information (CUI). If so, adhere to
requirements outlined in paragraph 7(b). More information on CUI can be
found on the second portal link in paragraph 8.a.(1), Deputy Department of
Navy Chief Information Officer, Navy (DDCIO(N)) Corona Virus Disease (COVID)-
c. Do not stream video while connected remotely or onsite; bandwidth is
limited and must be used efficiently.
d. Continue to read Navy/Marine Corps Intranet (NMCI) or OCONUS Navy
Enterprise Network (ONE-Net) bulletins as they contain critical information.
COVID-19 and remote work-related bulletins are posted on the
DDCIO(N) portal link located in paragraph 8.
4. The Joint Force Headquarters for Department of Defense Information
(JFHQ-DODIN) and Commander, TENTH Fleet (C10F) continue to block most
streaming media websites to maximize operational bandwidth available for
COVID-19 response remote work. Echelon II commands consolidate any exception
requests and submit in accordance with reference (c). Submit exemption
5. Remote Access Guidance
a. Utilize remote work options in the following prioritized order to
facilitate maximum access for all users.
(1) Mobikey and Enhanced Virtual Desktop (EVD)
(2) Mobile devices with Blackberry Unified Endpoint Management (UEM)
(3) Outlook Web Access (OWA)
(a) Users with government laptops should access email via OWA
vice Remote Access Server (RAS), whenever possible, to reduce the RAS
connection load. Users can download/upload files from OWA when using
Internet Explorer (IE).
(b) Users without government laptops accessing OWA utilizing a
personal device with a CAC reader will ensure it is in accordance with
security measures outlined in paragraph 7.a.
(4) RAS on government laptops
(a) Connect to RAS through one of the available gateways
(Norfolk, San Diego, Hawaii, Jacksonville, and Bremerton).
(b) If accessing the network via RAS: reboot your computer prior
to each session, access NMCI or ONE-Net as appropriate, complete required
activities, and then terminate your RAS session.
(c) If your RAS connection hangs up and never gets past securing
connection, the Virtual Adapter may not be properly loading. Contact the
NMCI Help Desk for assistance.
6. Collaboration Services.
a. Per reference (d), unauthorized cloud and collaboration capabilities
place DoD information at risk and are not authorized to conduct internal DoD
business. Navy users shall use only approved collaboration tools, as
(1) DoD CVR is the Navy preferred unclassified collaboration tool
during this period. After the crisis, the CVR environment will be shut down
and all data in it will be permanently deleted. Reference (b) provides
further details about CVR capabilities, onboarding, restrictions, and
(2) Defense Collaboration Service
(a) Virtual meetings at https://conference.apps.mil
(b) Real-time chat at https://chat.apps.mil/client
(3) Defense Information Systems Agency (DISA) Global Video Services
(fee for some services)
(4) Secure Access File Exchange at https://safe.apps.mil for secure
and /or large file transfers.
(5) Intelink offers collaborative capabilities including file storage
and web-based collaboration at https://www.intelink.gov.
(6) DoD and Navy SharePoint portals may be used for collaboration and
file sharing, including Milsuite at https://www.milsuite.mil.
b. All Navy organizations are prohibited from establishing vendor
agreements or contracts for the use of new collaboration tools during the
-19 crisis. Government personnel may not task a contractor to procure any
collaboration tools or services on behalf of the government. If an industry
partner hosts a meeting using commercial collaboration tools, government
personnel may participate using those tools.
c. Contractors are authorized to use commercially procured collaboration
tools on contractor networks. Do not process or store sensitive information,
including but not limited to Controlled Technical Information (CTI),
Personally Identifiable Information (PII), or Health Insurance Portability
and Accountability Act (HIPAA), unless contractually required to do so.
Collaborative tools on contractor networks are not to be used as a work
around to facilitate remote work for government personnel.
d. The Naval Postgraduate School, Naval War College, and United States
Naval Academy may continue to use existing commercially procured
collaboration tools on Navy Higher Education Networks (NHENs).
e. When using non-DoD approved collaboration tools with external
entities, such as industry partners, do not discuss, process, or transmit
sensitive information, including but not limited to CTI, PII, or HIPAA.
7. Security. When working remotely, it is important to maintain physical,
information, and cyber security to prevent our adversaries from being able to
exploit our systems and collect information that could be used against us.
Steps that you should take to protect information and reduce the risk of
exploitation while teleworking are outlined below.
a. Physical Security
(1) Do not use any CAC readers or CAC-enabled devices with government
furnished equipment if they are personally procured OR have been plugged into
(2) While not prohibited by policy, it is prudent to avoid connecting
government furnished peripheral devices to personal devices. Individual
commands may determine if government issued peripherals connected to personal
devices will be dedicated to supporting teleworking requirements or may
return to government only use.
(3) Do not attach any personal device to a government issued device.
(4) Do not leave your CAC in the reader when you are away from your
(5) Use a strong, secure, private password on your personal device
and have PIN, fingerprint, or facial recognition enabled to further protect
your devices from unwanted physical access.
(6) Shield your screen from anyone who does not have a need to know
(7) Do not connect thumb drives to government-issued computers.
b. Information Security
(1) Digitally sign emails requiring message integrity, verification
of sender identity (non-repudiation), or attachments.
(2) Digitally encrypt emails and data-at-rest that contain CUI, PII,
HIPAA, or all other sensitive information that should be protected against
(3) When you receive an alert that intended recipient(s) do not have
a certificate for encryption, there are three corrective actions:
(a) Refresh the email address by deleting the identified
addressee and use the Global Address List (GAL) to select the address of the
intended recipient(s). If the alert is received a second time, remove the
individual(s) from the distribution and send the email without them.
(b) Send the identified individual a signed, encrypted email and
request a signed, encrypted response. This should provide you with the
required certificates to include them in future encrypted email exchanges.
(c) Add the recipients certificates from the Global Directory
Service, https://dod411.gds.disa.mil/ (CAC required).
(4) For users on OWA, Transport Layer Security (TLS) 1.2 must be
enabled to support encryption. The instructions to set this up are available
on the NMCI Homeport at https://www.homeport.navy.mil/support/articles/ie-
(5) CUI is unclassified information that requires safeguarding or
dissemination controls required by law, Federal regulation, and Government-
wide policy. The CUI Program replaces existing agency markings like For
Official Use Only (FOUO) and Sensitive But Unclassified (SBU). Under the
DON/Navy Policy heading on the home page of the second link in paragraph
8.a.(1) is information on identifying different categories of unclassified
information as well as additional requirements and restrictions on handling.
(a) Do not save sensitive information including CUI, PII, and
HIPAA to your personal device.
(b) Do not auto-forward official email to commercial or private
domains (e.g., Gmail, Yahoo, etc.).
(c) Do not auto forward your office phone to an off-site number
unless directed to do so by your command.
(d) Use only approved file sharing solutions. See the Effective
Use of Remote Work Option and DON CIO Telework Reference Guide links under
the DON /Navy Policy heading on the home page of the second link in
(1) Install and use a DoD-recommended anti-virus solution on your
personal devices. All DoD members have free access to a 1-year subscription
to McAfee antivirus software. More information on the McAfee software can be
found at https://patches.csd.disa.mil/Metadata.aspx?id=79775.
(2) Secure home Wi-Fi routers by using Wi-Fi Protected Access (WPA) 2
or WPA3 security, password protecting your router with a strong secure
password, and enabling encryption.
(3) Do not click links or open file attachments from unknown
accounts. If unsure of the legitimacy of an email, verify with the sender by
phone before proceeding.
(4) Utilize private browsing when possible and delete browsing
history, cookies, and cache after each session to avoid compromising
(5) Patching and updates. NMCI and ONE-Net assets being used for
telework should be connected to the network on a regular basis to receive
patches and updates to key software components using one of the following
(a) Bring the asset back to regular place of work weekly, or at a
minimum every two weeks, and plug directly into NMCI or ONE-Net. Reboot
machine to ensure it looks for and applies all available patches and updates.
(b) If unable to return to regular place of work due to Health
Protection Condition (HPCON) or other limiting factors, log into the NMCI RAS
sites at Norfolk, San Diego, or Jacksonville (not Pearl Harbor) or applicable
ONE-Net RAS site. For NMCI, click start, then software distribution, then
patch connect to pull available patches and apply them to your asset. To see
progress of patching, click on the small up arrow icon in the system tray
near the clock, then right-click on the blue Radia icon and choose show
console. This software update will run in the background until complete. If
possible, leave the machine connected to the RAS for at least four hours to
receive all applicable updates, and be sure to reboot once disconnected from
the RAS. Please limit this to once per week, and to off hours (overnight) or
weekends. Fleet Cyber Command may block access to RAS patching during normal
working hours to minimize impact to remote work.
a. References in this NAVADMIN, Remote Work information, a one-page
guide to Navy Telework Capabilities, and links to additional remote work
guidance are located on:
(1) DDCIO(N) portal (CAC required) at https://portal.secnav.navy.mil
(2) DoN CIO site (Publicly Releasable Content) at
b. If you need to purchase your own CAC reader, https://milcac.us/tweaks
lists the best types of CAC readers for your personal computer operating
9. Help Desks. The NMCI and ONE-Net Help Desks are still the best avenue
for help for individual users, along with seeking support with local
representatives, such as NMCI assistant contract technical representatives
(ACTRs). For help with DoD CVR, see reference (d).
10. Request widest dissemination. This NAVADMIN will remain in effect until
cancelled or superseded.
11. Released by VADM Matthew J. Kohler, Deputy Chief of Naval Operations for
Information Warfare, OPNAV N2N6.//
Google Translation Disclaimer