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Navy Voluntary Education Support Call Center Hours Extended

02 June 2016

From Ed Barker, Naval Education and Training Professional Development Center Public Affairs

The Navy's Virtual Education Center's (VEC) support hours have been extended an hour and a half as of June 1.
The Navy's Virtual Education Center's (VEC) support hours have been extended an hour and a half as of June 1.

The new Call Center hours are from 6 a.m. to 9 p.m. Monday - Friday, and the VEC may be reached by calling: (877) 838-1659 or DSN 492-4684.

"This is great news for our West Coast customers, as it extends their access until 6 p.m. Pacific [Standard] Time," said Naval Education and Training Professional Development and Center Voluntary Education (VOLED) Program Director Ernest D'Antonio. "We promised to extend the hours as soon as we had the staff to support it, and we are making good on that promise."

D'Antonio added that his staff is constantly monitoring call traffic volumes and hours may be readjusted in the future based on demand and available staffing.

In addition to the VEC's Call Center, the MyEducation portal on the Navy College website is available 24/7 for Sailors to establish and monitor their accounts and make sure their degree plans are current. The VEC can also be contacted by e-mail: vec@navy.mil.

For more information, visit http://www.navy.mil/, http://www.facebook.com/usnavy/, or http://www.twitter.com/usnavy/.

For more information on the Navy College Program and the Virtual Education Center visit http://www.navycollege.navy.mil/.

Get the latest information by following Navy Voluntary Education on Facebook at http://www.facebook.com/NavyVoluntaryEducation/.

For more news from Naval Education And Training Professional Development And Technology Center, visit http://www.navy.mil/ or http://www.netc.navy.mil/netc/netpdc/Default.htm/.
 

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