The Navy Exchange (NEX) Bahrain was recently awarded the 2017 Bingham Award in a ceremony at the Freedom Souq Dec. 13.  

According to Navy.mil, the Bingham Award was established in 1979 to “recognize outstanding performance in operations, customer service and community support.”

“The staff is thrilled and proud to win again. We enjoy providing merchandise and services in a pleasant environment which reminds folks of home,” said Dan Cougevan, general manager of NEX Bahrain, United Arab Emirates and Djibouti. “It's a recognition for superior results in financial performance, customer service and associate satisfaction. It's wonderful to be recognized as being the Best in Class amongst your peer NEXs. NEX Bahrain joins a long list of Naval Support Activity Bahrain departments who have been recognized for providing excellent service to the community.”

Out of the nine winning categories, the NEX Bahrain won category two, which encompasses sales of $35-70 million.

“We understand the importance of the NEX here in Bahrain as there's no commissary. Our customers rely on the NEX for almost all of their most essential needs. We take our mission very seriously and are dedicated to provide world class customer service each and every day,” Cougevan added.

Previously, the NEX Bahrain won the 2007, 2008, 2010, 2011, 2012 and 2016 Bingham Awards, respectively.

“This award is presented to the best of the best NEXs in nine sales categories for overall financial results and customer service,” said Rear Adm. Robert J. Bianchi (Ret), chief executive officer of the Navy Exchange Service Command, in a Navy.mil article about the winners. “This award is presented to both the NEX and the local Navy command to recognize their partnership and commitment to support the quality of life of our military members and their families. Bravo Zulu to each of the winners and runners-up for their outstanding achievements.”

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