Naval Supply Systems Command Fleet Logistics Center (NAVSUP FLC) Bahrain office of corporate communications hosted the first "effective communications" training for military, civilian, and local national personnel at the command, June 11-12.

The goal of the training was to establish techniques that alleviate communication barriers in the workplace.

The communication course addressed two-way communication processes for scenarios of day-to-day customer interaction.

The training taught practices for expressing challenging subjects to customers, provided active listening exercises, and gave guidance on email etiquette.

"Communication is vital to every mission. Making sure employees are equipped with personal, tactical and strategic communication goals are essential to the command," said Javani G. Jones, NAVSUP FLC Bahrain, director of corporate communications.

The training focused on how to execute and interpret communications to internal and external customers in distinct perspective missions.

Employees learned ways to improve customer satisfaction through communication, and how to effectively communicate both in-person and via email.

Participants engaged in activities which demonstrated their roles in active listening and established problem solving methods.

"In this area of operations, we communicate with a diverse group of nationalities which can create difficulties in communication. This course helps to ensure that everyone gets a clear understanding of how to properly deliberate communication goals," said Jones.

Hosting the effective communications training builds the foundation for leadership skills throughout the command.

The NAVSUP FLC corporate communications office will continue to provide mission essential communications training to the command on a quarterly basis.

NAVSUP FLC Bahrain has more than 180 military and civilian personnel providing logistics support in the region. The command is one of eight FLC's worldwide in the NAVSUP GLS enterprise.

NAVSUP GLS provides global logistics for a global Navy. The organization is made up of approximately 6,300 military and civilian logistics professionals operating from 105 locations worldwide, providing an extensive array of integrated global logistics and contracting services to Navy, Marine Corps, joint operational units, and allied forces across all warfare enterprises.

For more NAVSUP Global Logistics Support, visit http://www.navsup.navy.mil/navsup/ourteam/navsupgls/news/ or http://www.facebook.com/navsupgls/.



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