An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Navy Exchange Portsmouth Wins 2015 Bingham Award

23 September 2016
For three consecutive years Navy Exchange (NEX) Portsmouth has claimed the title for NEX Bingham Award, the first store in their category to win three times in a row.
For three consecutive years Navy Exchange (NEX) Portsmouth has earned the NEX Bingham Award, the first store in their category to win three times in a row.

The team stationed at Scott Center Annex and Norfolk Naval Shipyard (NNSY) was awarded the 2015 Bingham Award for the 14 to 23 million dollar category, during a ceremony, Sept.20, at the Dry Dock Club.

"It's been rewarding to me to see how this store has come along. I've seen the store evolve and the NEX Portsmouth team evolve with it," said Robert J. Bianchi, chief executive officer, Navy Exchange Service Command (NEXCOM), and presenter of the award. "This celebration is well-deserved and is the best part of my job. I know that I can do my job because we have associates like you here and around the world taking care of our Sailors and their families and making them feel part of something bigger. The Bingham Award is special and goes to the best of the best who supports our Navy families, and this team is the best of the best. Your team understands the value and importance of our customers and that's why they keep coming back again and again and again. Your team is vital to our enterprise. You all embody the Bingham spirit, and you give that extra mile every single day."

An award program dedicated to recognizing excellence in customer service, operations, and management at NEX activities, the Bingham Award is named after the late Captain W.H. Bingham, Supply Corps, U.S. Naval Reserve. An honor dedicated to rewarding those who go above and beyond the call of duty and set an example for the entire NEX community, NEX Portsmouth surged ahead of their efforts in previous years, exceeding exchange operating profit 128 percent over plan, 35 percent more than last year. Total profit equaled to $251,000, the highest exchange operating profit in recent history. Total sales were the highest on record at $1.6 million, beating out their last year's profit at $1.4 million.

Other accolades included providing more food services options to the shipyard population, including food service trucks, longer hours of operation, and more. The stores have seen timely renovations while continuing to provide a smooth business operation for the customers. Also, NEX Portsmouth won the NEXCOM Annual Military Star Card Acquisition Contest by exceeding the goal by 420 percent, the highest of any store across the entire enterprise.

The list goes on for the many accomplishments the team has achieved throughout the year; their efforts recognized once more for being the best of the best.

"The feedback we receive from patrons of the NEX Portsmouth is that the attention the customers receive while shopping is superior; beyond reproach," said Norfolk Naval Shipyard Commander Capt. Scott Brown.

"I've been through a lot of Navy Exchanges and the experience you have in our Navy Exchange is indeed beyond reproach," added Norfolk Naval Shipyard Base Support Officer Capt. Paul Amadio added. "When you enter, you're always greeted with a smile. It's a real pleasure to have you all on the installation. We thank you for your service and congratulate you on your well-deserved achievement."

For more information, visit http://www.navy.mil, http://www.facebook.com/usnavy, or http://www.twitter.com/usnavy.

For more news from Norfolk Naval Shipyard, visit http://www.navy.mil/.
 

Google Translation Disclaimer

Guidance-Card-Icon Dept-Exclusive-Card-Icon